Serving West Central MO Since 1980
800-462-1996
Serving West Central MO Since 1980
Call Us Today Request a Quote Today! Get Directions

Customer Support and Resources

This page is designed to be a quick and easy resource for current customers. Below you'll find links to instructional materials that will answer a lot of your questions and enable you troubleshoot most of your problems. You can also check out our Frequently Asked Questions if you can't find your answer here. Of course, the professional technicians at Nightwatch Security & Telephone are on call 24/7, so don't hesitate to give us a call at 800-462-1996 if you can't find the solution you're looking for. 

Basic Alarm and Access System Instructions:

Nightwatch Web Based Programs & Applications:

  • We offer a variety of programs and applications to access your systems from a computer, smart phone, tablet or any other smart device.
  • If you already have an account set up, you can click on one of the below options to go to the web based portal or download the app accordingly.
  • Feel free to contact the office if your system is not web based, you are having login issues or are interested in getting a login to the below portals or apps.

Connect ONE Alarm & Access Systems:

  • Access Connect ONE from a computer:




Connect ONE Access Systems


  • Download Connect ONE app for smart devices:

OpenEye Camera Systems:

  • Access OpenEye from a computer:


Openeye

 

  • Download OpenEye app for smart devices:

Virtual Keypad Alarm & Access Systems:

  • Access Virtual Keypad from a computer:
Openeye

 

  • Download Virtual Keypad app for smart devices:

OpenEye Camera Systems:

  • Access OpenEye from a computer:


Openeye

 

  • Download OpenEye app for smart device:

Other Camera System Mobile Apps for Smart Devices:

  • Download exacqVision app for smart devices:

  • Download Milestone XProtect app for smart devices:

  • Download LTSConnect app for smart devices (previously NVMS7000):
  • Legacy recorders use a few different applications. Please call Nightwatch office during business hours for help if yours does not use one of the ones listed above.

My Security Account & My Security Account Pro:

  • Access My Security Account from a computer:



Connect ONE Access Systems


  • Download My Security Account for smart devices:
  • Access My Security Account Pro from a computer:


Connect ONE Access Systems


  • Download My Security Account Pro for smart devices:

Remote Support Sessions:

  • Nightwatch may ask to connect to your Windows PC remotely for troubleshooting. In this case, we will either tell or send you a link to our support page.
  • If you have a non-Windows based PC, please let us know beforehand.
Share by: